Privacy Policy

Last Updated: May 18, 2025

1. Introduction

Friends of Belle Vue Park (FOBV), the organizers of Music in the Park, is the data controller for all personal data processed in connection with this event. We are committed to protecting your personal data in accordance with the UK/EU GDPR. This policy outlines how we collect, use, and safeguard your information.

2. Cookies

Our website uses only essential cookies required for basic functionality, including minimal data collection by Google Analytics to monitor site performance. We do not collect or use personal information from these cookies, and no data is used for marketing or tracking beyond ensuring the website operates correctly.

3. Mailing List

If you sign up for our mailing list, your email address is stored securely with multiple layers of security, exceeding ISO 27001 standards. We will only use your email to send updates about Music in the Park 2025 and future events. You can unsubscribe at any time by:

4. Ticket Purchases

Ticket purchases are managed by TicketSource, a third-party platform. Any personal data provided during booking (e.g., name, email, payment details) is held by TicketSource and subject to their terms and conditions and privacy policy. FOBV does not store or process this data directly.

5. Data We Collect

We collect limited personal data, including:

  • Email address for mailing list subscriptions.
  • Data collected by TicketSource (e.g., name, email, payment details) for ticket purchases, managed under their policies.

6. How We Use Your Data

Your data is used solely to:

  • Manage mailing list subscriptions and send event updates.
  • Facilitate ticket purchases via TicketSource.
  • Improve our event services.

We do not use your data for marketing unless you explicitly consent by joining the mailing list.

7. Legal Basis for Processing

We process data based on:

  • Contractual necessity (e.g., ticket purchases via TicketSource).
  • Legitimate interests (e.g., sending mailing list updates, improving event services).

8. Data Sharing

We may share your data with:

  • TicketSource for ticket processing.
  • Event organizers as necessary for event management.

We do not sell your data to third parties.

9. Data Retention

We retain data as follows:

  • Mailing list data: Until you unsubscribe or request deletion.
  • Ticket data: Managed by TicketSource per their retention policies.
  • Other data: No longer than 2 years after the event, unless required for legal purposes.

10. Your Rights

You have the right to:

  • Access, rectify, or erase your personal data.
  • Object to or restrict processing.

To exercise these rights, contact us at chair@friendsofbellevue.org.uk.

11. Data Security

We implement robust technical and organizational measures, including encryption and access controls, to protect your data against unauthorized access, loss, or theft.

12. Contact Us

For questions or complaints about this policy, contact us at chair@friendsofbellevue.org.uk or write to:

Friends of Belle Vue Park
Music in the Park 2025
16 Coronation Terrace, Penarth, UK

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